Customer representative responds to customers in a manner that resolves their concerns while providing them with good user experience. You need exceptional listening and communication skills. You should also be able to take charge of each interaction to meet specific metrics and milestones while engaging with customers in a courteous and professional way.
Be sure to highlight these skills in resume summary/objective along with any verbal, written and leadership skills you have to show potential employers that you are the complete package for the position and able to rise to any challenges.
Career objective for Customer Service/Support Representative
- Seeking to use experience, communication, and analytical skills for [Company Name] to resolve, enhance, and transform the face of customer interaction.
- Seeking a rewarding customer service position with [company name] that provides growth and career advancement opportunities.
- To enhance my BPO professional skills in a dynamic and stable workplace.
- Seeking a position that will benefit from my customer service experience, positive interaction skills where my 4+ years of experience can improve customer satisfaction.
- Obtain a customer representative service position with ABC company with an opportunity to focus on leadership, communication, and customer relations skills.
Resume Summary – Customer Support Representative – Entry Level
- Passionate and detail-oriented student working towards obtaining a BA in English from [College Name]. Trained in conflict resolution and communication. Eager to join [Company Name] to build customer loyalty by leveraging interpersonal skills and offering top customer service.
Resume Summary – Customer Service Representative – Experienced
- Engaging and patient customer service professional with 6+ years of experience responding to all types of customer inquiries. Eager to join [Company Name] to grow customer loyalty and maintain the highest level of customer service. In previous roles maintained customer retention rate 65% above the company average and received a 98% positive customer survey score.
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